My company is making a management system change to “Value Stream Management”. VSM’s goal is to align all resources including management into a stream of production. It is not a change that will occur over night and will require patience, open communication and an attitude of staying the course with an open mind.
I was sent to a training session on Value Stream Management and one of the opening directions to those who represent leadership positions in the organization struck a chord with me. The term used was called “Gemba”, which is a Japanese term meaning “the real place” or “the place where truth can be found”. The meaning is interchanged with other terms within the lean manufacturing world, as in “go see” as catch phrases. However the direction given was this when explaining the Gemba to us in training: If someone comes up to you with a problem and you are in your office, get up out of your chair and go see the problem.
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