Category Archives: Leadership Skills

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7 Must-Have Characteristics to Achieve Leadership Presence

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I’ll never forget my dad trying to help me with my first church job. I was still a kid, green out of college, and didn’t have a clue about Leadership Presence. I was still wearing my old sneakers and he wanted me to start wearing penny loafers or wingtips. At the time, I thought he was an old fogey. Now I see his point: he didn’t think people would take me seriously as a leader.
Leadership PResence

It’s tough enough for a young kid to gain respect from adults twice his age due to immaturity and missing many other elements listed here in this article. Those sneakers weren’t my main problem, but my dad knew I needed to start somewhere!

When you walk into a room, what adjectives do people unconsciously write on the whiteboard of their minds? In other words, what kind of Leadership Presence do you have? Do people take you seriously as a leader?

Presence is different from charisma, though charisma may be a part of your Leadership Presence makeup. Presence, as I see it, is more related to the persona of a leader—the credibility and character issues. Perhaps another way to say it is that Presence is how you are perceived.

I’ve grouped these seven must-have characteristics into two primary areas: your Visual Image and Abstract Elements.

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Thinkers are Revolutionary Leaders

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Revolutionary Thinking - Blog Graphics

Tomorrow is not “The Fourth of July.”  That is a date on a calendar.  It is not the name of the National Holiday that we celebrate tomorrow.  The name of the holiday that we celebrate tomorrow is Independence Day.  It is the day that we celebrate the declaration of our independence from England.

Today I wish to focus on that word – Independence.

Most organizations are looking for people (and leaders) who can think independently and have the necessary leadership qualities to help act upon those thoughts and make their organization successful.

A Leadership Definition

Many people have different definitions for leadership.  Some have boiled it down to just one word – “Influence.”  But in general, leadership is the ability of one person to gain agreement, support, and active participation to accomplish a task or a goal. Perhaps it is at the most basic level an ability to get people to follow you. Julius Caesar, Abraham Lincoln, Napoleon Bonaparte, Jack Welch, Steve Jobs, Michael Jordan, Joe Montana, and Jesus Christ are all leaders in their own unique ways. Some would not be necessarily considered positive leaders.  Nor would we want to emulate their actions.

  • Julius Caesar ushered in the Roman Empire at the cost of the Roman Republic.
  • Abraham Lincoln held the fledgling United States together after the secession of the southern states and the Civil War.
  • Napoleon Bonaparte used his creative military strategies and personal charisma to create and rule a great empire.
  • Jack Welch took over the reigns at General Electric and during his tenure there, the company’s value rose 4,000%.
  • Steve Jobs used his intelligence and passion for computers to “revolutionized six industries: personal computers, animated movies, music, phones, tablet computing, and digital publishing.”
  • Michael Jordan became one of the greatest basketball leaders and players of all time because of his desire to continually improve, work hard, and take over in tough situations late in the game.
  • Joe Montana holds Super Bowl career records for most passes without an interception (122 in 4 games) and he has the all-time highest quarterback rating of 127.8.
  • And then there is Jesus Christ.  And, well, if you don’t get Him being on the list, then nothing I can say will change that.

Leadership Skills

There are hundreds, if not thousands, of books on leadership. And there are thousands, or maybe even hundreds of thousands of blogs, just like this one,  dedicated to leadership. Many of these books and blogs identify similar traits, attributes, or skills that comprise a good leader. Here are a few of the most common:

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You can lead a horse . . .

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You can lead a horse

You can lead a horse to water . . .

How many times have you heard that statement? It is an old bit of country wisdom. You can bring your horse to the water trough. But, if he ain’t thirsty, then he ain’t drinkin’.

Now, consider an update to that piece of rural wisdom.

You can lead a horse to water, but you can’t make him drink. However, you can salt his oats!

In days gone by, our forefathers knew that if a horse has been sick and is weak and in danger of going down, you can put a little salt in his oats and that salt will draw it to the watering trough and make it want to drink. This is a great analogy of one of the skills that we need as leaders from time to time.

From time to time we will have reluctant followers. Their reluctance may be the result of factors beyond our control. Nevertheless, we have to lead them even when they are not exactly in the mood to be led.

What is the leadership lesson here?

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Leading in the Midst of Turmoil

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Leading in the Midst of Turmoil

What should you do if you find yourself the leader in the midst of turmoil?

There are difficulties in life, in the home, in the workplace, yes, even in society. These difficulties stretch us, and bring out both the worst and best in each of us. In an era of social media, blogging and with the prevalence of cell phone cameras, it is quite easy to play “Monday morning quarterback” and pass judgment and heap praise on leaders whose faces and stories go “viral”. But what do you do when (not if) you come upon tumultuous times in your organization / city / etc.?

In this post I would like look at three crucial components of leading through a crisis.

The first aspect of crisis leadership is actually determined before you ever approach the turmoil. If you want to lead effectively in a crisis you must first lay a firm foundation of personal character development, strong interpersonal communications and healthy team dynamics. C.S. Lewis once said “If there are rats in a cellar you are most likely to see them if you go in very suddenly.  But the suddenness does not create the rats:  it only prevents them from hiding.” (Mere Christianity).  The same is true about leading in a crisis. The crisis will reveal the quality of the foundation that has been laid, but the crisis did not cause the leadership to be as it is. The reality is that in this world we will face difficulties, frustrations, disappointments, turmoil and crisis. Let us not fool ourselves into thinking that these times will not come. Instead, let us now prepare ourselves and our teams for the inevitable. I have often found that if I am able to actually create environments (leadership development exercises) where my team has to face a manufactured “mini-crisis” it greater prepares them for the real thing when it comes. There are numerous ways to do this, but think of it as drills, role-play, training, and/or practice for facing what will come. There are some things only learned by actually going through them, but if we can prepare our character, develop our communication skills and develop our team’s effectiveness and productivity now, the trials to come may be more manageable.

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Leadership and Appreciative Inquiry – Part 1

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AI - Part 1

I had a “vigorous” discussion several months ago with someone whose opinion I have always valued. I have not always agreed with it. And in fact, I did not agree with it in the context of that vigorous discussion. However, I had reflected upon something that he said to me and have decided to put make of those thoughts available to Leadership Voices.

He challenged me to consider the Appreciative Inquiry (AI) Model rather than the model of problem solving that I tend to employ. I was not as versed in AI as he. And you may not be as well. If so, consider this quick definition of AI.

Appreciative inquiry (AI) is a model for analysis, decision-making and the creation of strategic change, particularly within companies and other organizations. It was developed at Case Western Reserve University’s department of organizational behavior, starting with a 1987 article by David Cooperrider and Suresh Srivastva. They felt that the overuse of “problem solving” as a model often held back analysis and understanding, focusing on problems and limiting discussion of new organizational models.

The model is based on the assumption that the questions we ask will tend to focus our attention in a particular direction. The more common methods of assessing and evaluating a situation and then proposing solutions are based on what AI terms a “deficiency model.” Some of these more common methods ask questions such as “What are the problems?”, “What’s wrong?” or “What is broken and needs to be fixed?”.

Appreciative Inquiry has 5 Principles:

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A Mother’s Love Affects the Brain

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Mother - Brain

No wait!  That isn’t a setup line for a punchline. A recent study shows that nurturing a child early in life may help him or her develop a larger hippocampus, the region of the brain that is important for learning, memory and stress responses.

Brain images have now revealed that a mother’s love physically affects the volume of her child’s hippocampus. In the study, children of nurturing mothers had hippocampal volumes 10 percent larger than children whose mothers were not as nurturing. And research has suggested a link between a larger hippocampus and better memory.

One of the study authors had this to say; “We can now say with confidence that the psychosocial environment has a material impact on the way the human brain develops.” Dr. Joan Luby, the study’s lead researcher and a psychiatrist at the Washington University School of Medicine in St. Louis, MO said, “It puts a very strong wind behind the sail of the idea that early nurturing of children positively affects their development.”

What Did the Researchers Do?

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EI and the Collaborative Work Environment

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Assembly Line

Look. I am here to do a job. I am not here to make nice with everyone.

 

Have you ever heard that? Have you ever said that? If so, you are probably not alone. But you are also probably a little out of touch with today’s work environment.

Gone are the days when you came to work, closed your office door and went about your daily tasks in the quiet and solitude of your office. Gone are the days when you only ventured out of your office to go to the coffee machine and bathroom. Today’s new office environment is about “Collaboration”. And collaboration is not a solo activity. It is team sport.

The old adage about leaving your emotions at the door before stepping into the office is dead, according to a recent study from the University of Bonn. Published in the Journal of Organizational Behavior in November 2014, the study showed individuals who displayed emotional intelligence—the ability to discern other people’s emotions—were more likely to bring home a bigger paycheck than their emotionally-stunted colleagues. In other words, those that are able to collaborate successfully and positively with their colleagues may be more financially successful.

The New Collaborative Workplace Is Different

There was a certain level of cooperation needed in the manufacturing economy of the past. But that economy was focused on productivity, efficiency, and was largely solo driven work an assembly line. These days collaboration and teamwork are emphasized—making emotional intelligence more important in the workplace.

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Lazy Leadership

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OLYMPUS DIGITAL CAMERA

Lazy Leaders come in all shapes and sizes. They are typically more on the conflict avoidance side and prefer uncomplicated, simple solutions. Rather than digging into a problem or addressing an issue, they want to get through it as quickly as possible. They do not often build relationships with their staff and do not see the value in anything that takes time.

So why is this harmful? They make rash decisions lazy leaders do not like taking time to think things through. They want a solution now so they can move on to the next thing. Rather than look at all the facts they may chose the path that seems to resolve the problem the quickest even if that solution is not the best in long run.

They are good at delegating. Wait, delegating is a good thing right? Sure, when the person the task is being delegated too has good direction and a leader helping them make good decisions. The lazy leader is likely to delegate just to get it off his/her plate and not have to think about it again.

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7 Traits of Highly Likable Leaders

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Likable Leaders

I recently opined on the subject of “likability and capability.” From some of those thoughts you may have drawn the conclusion that being likable is not something for which you should strive. That is not the case at all.

Likability is a trait that can be developed. Far too many people succumb to the mistaken belief that being likable comes from natural, unteachable traits that belong only to a fortunate few—the good looking, the fiercely social, and the incredibly talented. It’s easy to fall prey to this misconception. In reality, being likable is under your control, and it’s a matter of emotional intelligence (EI/EQ).

Consider the following traits of highly likable leaders:

Likable Leaders Smile – People are naturally somewhat relaxed by the smile of the person that is speaking to them. If you want people to like you, smile at them during a conversation and they will have a tendency to return the favor. But use your real smile. Not the one you used for your school pictures in elementary school!

Likable Leaders Leave a Strong First Impression – Research shows most people decide whether or not they like you within the first seconds of meeting you. They do not even take an entire minute to make that decision. But do not fear. Just do the things that you mother taught you when you were growing up. Stand up straight, smile (we covered that above), extend your hand for a warm and firm handshake and then look them in the eye with kindness in your own eyes.

Likable Leaders Greet People by Name – Your name is an essential part of your identity, and it feels terrific to you on an emotional level when people use it to address you. Likable leaders make certain they use others’ names every time they greet them. But don’t just use someone’s name only when you greet him. Make it a natural part of your conversation with them following the greeting.

Likable Leaders Ask Questions – The biggest mistake people make when it comes to listening is that they are so focused on what they are going to say next or how what the other person is saying is going to affect them that they fail to hear what’s being said. A simple way to avoid this is talk less and to ask a lot of questions. I first learned this trait from my father-in-law. He was a master at asking the right question at the right time.

Likable Leaders Don’t Seek Attention – Most people avoid those who are desperate for attention. No one like a drama king / queen. Likability and extrovert are not synonymous terms. When you speak in a calming, friendly, confident, and concise manner, you will notice that people are much more attracted to you, attentive to your message, and approachable.

Likable Leaders Know When To Be Transparent – Likable leaders let the other person guide the timing of when it’s the right time to open up. Sometimes we can be too transparent too quickly. But don’t hold everything back. Opening up to others in confidence will give them the signal that they can open up to you.

Likable Leaders Put Away Their iPhones and Androids – This is a tough one. And developing good smartphone etiquette will really enhance your likability. Nothing will turn someone off to you like a mid-conversation text message or even a repeated quick glance at your phone. People can tell when you are checking the time on your phone and when you are really more concerned about your email than you are about them. When you are in a conversation, be fully in it. This is a key one for many to grasp and apply to personal relationships as well.

There are times and situations when emergencies arise. Develop a “signal” with family members and loved ones. Two quick calls from my family means they really need me. And I have had to step away from someone or a small group conversation to respond to an urgent message.

How about you?

Are you a likable leader? How many of these traits come easy to you? Do any of them sound too hard to develop? Each of these are simple behaviors that you can work on and become more proficient. And when you do, you likability will go sky high!

 

 

Photo credit: CarbonNYC [in SF!] / Foter / CC BY

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Paying Attention

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Attention Paid

We are all supposed to “pay attention”. And indeed it does cost us something.

We do “pay” for being attentive. But why are we to be attentive? And how are we to do this? And what does being attentive do for a leader? Let’s explore a few of these questions for a moment.

There is a popular saying that bears repeating here: “Take time to stop and smell the roses.” But sometimes we are so busy, distracted, and inattentive that we don’t see the roses or realize that there is actually time to smell them. Paying attention is vital to enjoying life, being productive, building healthy relationships and truly living an abundant life.

So how do we pay attention?

What habits and practices can we incorporate into our lives in order that we might be more attentive?

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