Data. Love it or despise. Just don’t ignore it. There are often equal amounts of art and science when it comes to leadership. So, let’s take a look at the more scientific side for a few moments.
A Tale of Two Organizations
I often split my time between two very different organizations. One is completely data driven. It measures every little aspect of its operation. It can tell you what is happening at any given moment at any of its far-flung operations that are even at the fringes of civilization. It can tell you how its people and products are performing in absolute real time.
The other is the farthest thing from it. It can’t tell you with any real degree of certainty how many people attended its last event. It does a fairly decent job of the financial reporting of contributions. But it often has no clue how its people or programs are performing.
Now, in complete transparency, one is a commercial venture and one is a non-profit venture. But, just because a venture is set up to be a non-profit, does that mean that their demands for data and data-driven decisions would be any less than the profit-making one?
Click here to read the rest of the article »