Thursday Thought: Failing Organizations

Failing Organizations - 1Being involved in the realm of leadership coaching and leadership development, I choose to observe things that many do not take notice of.  And there is a constant that is visible to all those who would look closely.

“Failing organizations are usually overmanaged and underled.”

Warren G. Bennis is credited with this quote.  Bennis grew up within a working-class Jewish family in Westwood, New Jersey.  He enlisted in the United States Army in 1943 and would go on to serve as one of the Army’s youngest infantry officers in the European theater of operations.  He served bravely and was awarded the Purple Heart and Bronze Star.  (I like him already!)

He spent much of his career in the academics and in leading great academic institutions.  He authored or co-authored 30 books.  He may have been the one to coin the phrase “ . . .  is like herding cats.”

Failing Organizations - 2One of his most well-known works, On Becoming a Leader, originally published in 1989, lays the foundation that a leader must be authentic.  He uses words that speak of the need to

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Leadership Lessons from 1776

LL from 1776 - 1“Men make history…not the other way around. In periods where there is no leadership, society stands still. Progress occurs when courageous, skillful leaders seize the opportunity to change things for the better.”

—Harry S. Truman, 33rd U.S. President (1945–1953)

Is there a better quote to have for today than this one?

My goal today is to be short and sweet! And I would just leave you today with a few thoughts on this most important secular holiday of the year. Here are those thoughts:

We are living in a chaotic world of rapid and revolutionary change. Unfortunately, much of that change is not positive. Therefore, rising above the current situation and learning to adapt, manage, and lead a positive change process is essential to survival. Wisdom, agility, discernment, and expertise in the area of change leadership are essential to leaders today. All leaders must learn to navigate change, but all of the truly great leaders today are masters of leading change, revolutionary change. Whether international, institutional or organizational change, a mass movement, a world-wide protest, or a nonviolent revolution; learning to lead and organize people and resources around a positive, constructive, creative, and dynamic shared vision of change is indispensable to success.

LL from 1776 - 2But we must do so much more than organizing people and resources. These are skills of a manager or an expert in logistics. What this country needs is another generation of Washingtons, Jeffersons, Adams, Franklins, Reveres, Hancocks, and so many other brave men who put ink on a piece of parchment that for many, sealed their doom.

But their leadership and signature did something else.

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Leaders of the Past – Better than Today?

Better than today - 1Sitting at lunch yesterday with one our most prolific authors on LeadershipVoices.com and with a new author who is going to be providing some interesting content in the coming days, our conversation was about leadership and the leadership crisis in our culture today. One of my hypotheses is that we are just one generation away from losing our society and our culture due to the lack of leadership skills today. One of my lunch companions had a much more optimistic view that we are several generations away. All I know for sure is that there is a distinct lack of leadership exhibited today. And it “seems” that there were better leaders and more leadership skills in the past.

And it seems that leaders of the past almost always seem more effective than those of today. Perhaps it is a perceptual bias: We long for what we don’t have, and mythologize what we used to have. But even taking this bias into consideration, many of today’s leaders don’t seem to measure up to our expectations.

According to a survey conducted by the Harvard Kennedy School several years ago, 68% of Americans believe that there is a “leadership crisis” in the country; and leaders in only four out of thirteen sectors polled inspire above average confidence. Those sectors were the military, the Supreme Court, non-profit organizations, and medical institutions. Leaders of the news media, Congress, and Wall Street receive the lowest scores. Who is surprised by this?

Better than today - 2My parents used to tell me that the leaders of their day not only inspired confidence, but respect and reverence as well. They talked about Roosevelt, Churchill, Eisenhower, Gandhi, and others of that generation as larger than life figures. Growing up, I had the same impressions of John and Robert Kennedy, Martin Luther King, Margaret Thatcher, Ronald Reagan, Mikhail Gorbachev, Lech Walesa, and others. Sure they had their flaws, but they were courageous and decisive, and could communicate in ways that made it clear what they stood for.

But today’s public figures don’t seem to inspire the same confidence. According to recent Gallup figures, only 29% of Americans think that President Obama is doing a good job; and only 7% have a favorable view of Congress.

The irony is it’s likely that more money has been spent on leadership development in the last two decades — in both the public and private sectors — than was probably spent in the previous ten decades combined (admittedly I’m guessing here; no figures seem to be available). All I know for sure is that my personal leadership consulting practice is up this year over last year and that year was up over the previous year. So why are we not turning out better leaders across the board? Let me suggest two possibilities — and perhaps readers will add others:

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Manday: Speaking to the Ladies

Manday - Speaking to the Ladies - 1Here are some things that I know to be true.

Ladies, if you marry a real man, not a man that is flashy and edgy and is an exciting “bad boy”, but a real man.  If he has demonstrated an ability to make self-sacrifice a part of his basic character and is therefore willing to be a man that will make every sacrifice needed to become the Spiritual leader of your home, I can promise you one thing.  I can promise you that he will have a long term view of love and of life.

And it is that long-term view of love and life that will be the thing that drives his commitment to you and to the family that you and he have established.  Real men have a long-term view of the world.  Many men only think about what is right in front of them.  When you are in front of them, they think about you.  But when they are away from you and your eyes, their eyes have a tendency to wander.  They can be distracted by the short-term and by doing what feels good.

Real men with long-term views are not distracted by what they see and they are not guided by what they feel.  Instead, they are guided by commitment and principles.  The problem is that many times these kinds of men are not the ones that some ladies tend to notice.  I know this for a fact.  And here is how I know.  

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The Importance of Perception

Importance of Perception - 1“It is more important to the rest of the world that your American president appear or be or be perceived to be a leader than for him to actually be a leader.”

This was a statement made by some colleagues at dinner the other night. I have been in Spain for most of this past week on a business trip. And all of my colleagues are not from the United States. One was from New Zealand, one was from Belgium, one was from the U.K., and the folks we were meeting were all from Spain. So, I tried to keep my mouth shut as much as possible lest I create an inter nation incident!

But I am struck by this question: What are the implications of this kind of thinking?

This was a painful thought for me to consider and it has been on my mind since the moment that one of them said it to me.

What does that mean about leadership?  Is that a statement about political leadership in particular? Is any part of that sentiment true?  What about your leadership role?

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Manic Monday: Evernote

Manic - Evernote - 1On of the things that is becoming more and more clear to me as I get busier and busier with my “day job” and the growth of Leadership Voices is the need to become more and more organized. I have been a fan and an aficionado of organizational tools for my entire adult life. And great organizational ability is needed for great leadership.

I was an ADD/ADHD kid. When I was in school we didn’t get medication for ADHD, we got sent to the principals office and paddled. So, I learned at a very early age to curb the “H” piece of that little 4 letter acronym. But the “AD” piece and the inability to focus on tasks in an orderly and organized fashion has plagued me my entire life. You may have seen a photo snapped of me recently working at my desk at home. It was fairly accurate of the condition of my desk and the surrounding work area. And it has caused me to reconsider and reevaluate my organizational prowess.Manic - Evernote - 2

I will never be the neat freak and have a spotless desk with every scrap of paper tucked away some pale neatly at the end of each day. But that doesn’t mean that I cannot be an organized person. It just takes more effort for me than for most.

The key for me has always been “writing it down”.

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Just What is Coaching Anyway?

Coach DeChellisOne of the great things about being involved in leadership development and coaching is the opportunity to be constantly learning and developing your own skills in these areas. They say that you teach that which you need to learn the most. Although I don’t subscribe to that theory, there is a thread running through it that resonates within me because of the learning that often goes along with the teaching.

If you’re like most of us, you have probably noticed the buzz word “Coaching” being thrown around a lot in the corporate world. I am a leadership and life coach. But what does it actually mean? Sometimes when dealing with abstract concepts it is easier to define it by describing what it is not.

Coaching is not leading. Leadership Voices, LLC is all about leadership and about the many ways that leadership is defined and employed. And great leaders will often provide guidelines and advice on how to succeed in certain areas. Typically they will be seeking to help you reach a certain goal, or they wish to rally you and your colleagues to reach this shared goal. Great leaders will often also be great coaches; however it is still important to understand the differences in the conversations with them.

What is coaching - 2Coaching is not mentoring. If you’ve ever been a coach or have been coached, and the conversation has steered towards advice on technical or job specific concepts, then you aren’t being coached – you are being mentored. Mentoring is defined as, “A situation where a senior or more experienced individual is assigned to act as an advisor, counselor or guide’’ (Business Directory, 2014). Yes, mentoring is crucial in any role, however it is equally as important to understand what mentoring is and why it is being done. Perhaps I will tackle that concept in my next article on this topic that is intimately related.

Coaching is not managing. If your manager provides a coaching session for you, and gives you advice on ways to perform your role in a greater capacity, gives you ideas on how to make your sales quota, or tells you how to achieve KPIs, then you are being managed. And if your manager does this with you frequently and an in a positive way, then you have a great manager. However, a great manager is not necessarily a great coach. It’s not that they are bad at what they are doing – quite the opposite. It’s just that they are doing what they are employed to do – manage their team members and ensure that they deliver on the targets set by their manager.

So, what is coaching?

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I am not a buffoon. And I don’t need a new tie.

Fathers Day 2014 - 1Sunday is Father’s Day.  And from this man’s perspective, there is no non-Christian holiday or special day that is more important to our society and to our culture than Father’s Day.  Let me explain.

Pop culture and the entertainment industry serve up a steady diet of the father as the hapless buffoon of the family.  The poor father in the TV show can barely create a string of coherent thoughts.  And he is constantly overwhelmed with the affairs of the family.  He doesn’t understand his wife.  He can’t stand his kids.  And so he either explodes emotionally or he retreats to the easy chair with a beer in his hand to watch TV while the family swirls around him and mocks his behavior.

This is not me.  I don’t act like that.  I never have.  Have you?

Yet the popular image and the prevailing picture of Dad is the sitcom version.  If you believe the sitcom message, most families would be better off if Dad weren’t even there.  Yet how far from the truth that thought is in reality.

Fathers Day 2014 - 3The foundation of our society is the family.  And the foundation of our family is the father.  Stay with me now.  This is not a “Fathers are more important to the family than mothers” kind of article.  In fact,

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Is it really leadership if I don’t know I am doing it?

Is it really leadership if I don't know - 1Is it really leading if I don’t know it is happening?  That is the question that I have begun pondering in the last few days.

For those of you that participated in the Seriously, why do we lead? discussion, I say thanks.  But one of the threads that I seemed to see in the comments on the site and those that happened in facebook and other social medial caused me to ask the fundamental question; “Is it leadership if I am not aware of it or it is happening without my direct knowledge and awareness?”  In other words, must there be intentionality to leadership?

I don’t think that I have time to flesh this thought and idea out fully at this time.  So, on this early Monday morning in June I will just put some questions out there and ask you for some feedback and comments.

  1. Can we be leaders and be unaware of or leadership role?  And if so, what would that look like?

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The Importance of Order

imageI was reminded again last night about the importance of order and decluttering in the life of a leader.  Clutter and the lack of order steals our attention and robs from us the ability to focus on the tasks that we need to accomplish.

That was one of the points in Rodney Mills‘ Personal Mastery Plan Workshop that I attended last night.  It was an awesome experience and it has caused me to re-examine some aspects of my life that I have not examined in quite some time.

imageLate last evening following the workshop, my daughter snapped a photo of me in my little home office and it has caused me to think and schedule some time to declutter my workspace at home.

Creativity and inspiration flow better for me when I have an open and clear work environment.  The more papers and old magazines and cables and chargers that are surrounding me, the harder it is for me to write and think.

So, what is the leadership point?

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